Terms of service
Terms of Service
Effective Date: 15/07/2026
Welcome to Prodility (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website, prodility.com (“Website”), and any products or services offered through it.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. Website Usage
You agree to use this Website only for lawful purposes and in accordance with these Terms.
You must not:
-
Use the Website for any fraudulent or unlawful activity.
-
Attempt to gain unauthorized access to our systems or networks.
-
Introduce viruses, malware, or harmful code.
-
Interfere with the Website’s operation or security.
-
Copy, reproduce, or exploit any part of the Website without our prior written permission.
We reserve the right to restrict or terminate access to users who violate these Terms.
2. Eligibility Requirements
By using this Website, you confirm that:
-
You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
-
You have the legal capacity to enter into a binding agreement.
-
The information you provide is accurate and complete.
3. Product Information Disclaimer
We strive to provide accurate descriptions, images, specifications, and pricing for all products.
However:
-
Product images are for illustrative purposes only.
-
Actual colors, sizes, or packaging may vary.
-
Product availability may change without notice.
-
Wellness products are intended for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in compliance with applicable law.
Always follow the instructions provided with each product.
4. Pricing Accuracy
While we make every effort to ensure pricing accuracy, errors may occasionally occur.
If we discover an incorrect price after you place an order, we reserve the right to:
-
Cancel the order before shipment.
-
Contact you with the correct price and provide the option to continue or cancel the order.
Prices are subject to change without prior notice.
Applicable taxes and shipping charges will be displayed during checkout where required.
5. Order Acceptance
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
-
Product unavailability
-
Pricing or listing errors
-
Suspected fraud
-
Payment authorization issues
-
Violation of these Terms
If payment has already been processed for a cancelled order, an eligible refund will be issued in accordance with our Refund Policy.
6. Payment Terms
We accept payment methods made available during checkout.
By placing an order, you represent that:
-
You are authorized to use the selected payment method.
-
The payment information provided is accurate and complete.
Orders will only be processed after successful payment authorization unless Cash on Delivery or another approved payment method is offered.
7. Intellectual Property
All content on this Website, including but not limited to:
-
Logos
-
Trademarks
-
Product names
-
Graphics
-
Images
-
Videos
-
Text
-
Icons
-
Website design
-
Software
is the property of Prodility or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.
8. User Conduct
You agree not to:
-
Submit false or misleading information.
-
Impersonate another person or entity.
-
Upload malicious software.
-
Attempt unauthorized access to our systems.
-
Post unlawful, defamatory, abusive, or offensive content.
-
Disrupt the normal operation of the Website.
We reserve the right to remove content or restrict access where necessary.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Prodility shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Website or products purchased through it.
Our total liability, where permitted by law, shall not exceed the amount paid by you for the applicable order giving rise to the claim.
Nothing in these Terms limits rights or remedies that cannot be excluded under applicable law.
10. Third-Party Links
Our Website may contain links to third-party websites or services for your convenience.
We do not control or endorse third-party websites and are not responsible for their content, privacy practices, products, or services.
Your use of third-party websites is at your own risk.
11. Account Responsibilities
If you create an account with us, you are responsible for:
-
Maintaining the confidentiality of your login credentials.
-
Restricting unauthorized access to your account.
-
Ensuring that all account information remains accurate and up to date.
-
Promptly notifying us of any suspected unauthorized use.
You are responsible for activities conducted through your account unless otherwise required by applicable law.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
13. Dispute Resolution
We encourage customers to contact us first so that we can attempt to resolve any concern quickly and fairly.
If a dispute cannot be resolved through mutual discussion, it shall be subject to the jurisdiction of the competent courts in India, unless otherwise required by applicable law.
14. Termination Rights
We reserve the right to suspend or terminate access to the Website without prior notice if we reasonably believe that:
-
These Terms have been violated.
-
Fraudulent or unlawful activity has occurred.
-
Continued access may harm our business, customers, or systems.
Termination does not affect any rights or obligations that accrued before termination.
15. Changes to These Terms
We may update these Terms from time to time.
Any changes will become effective when posted on this page with the revised Effective Date.
Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Prodility
Website: prodility.com
Email: support.prodility@gmail.com
We aim to respond to inquiries as promptly as reasonably possible.
Thank you for choosing Prodility.
Purpose-Built for Your Better Self.
A Proud Venture By Xorvians.